Privacy Policy

From time to time, we may need certain information from customers. Some of this information may be personal data, while other items may be optional; all of this helps us process and fulfill your orders. In this document we explain what we collect, why we collect it, and how we handle it.

1. Collection of Necessary and Optional Information

Necessary information: When placing an order you will be asked to provide information that is required to complete the transaction. This includes, but is not limited to:

• Full name
• Billing and shipping address
• Telephone or mobile number
• Payment information (credit/debit card details or other payment method details)

Without these details we cannot process or deliver your order. By placing an order you agree to provide the necessary information.

Optional information: We may ask for details such as gender, product preferences, and other information to better understand customer choices and improve our service. This information is optional and is not required to complete a purchase.

2. Cookies

Our website uses cookies to collect certain information from users' devices. Cookies do not contain personally identifiable information, but they help us understand user interests and improve the browsing experience. If you choose to disable cookies in your browser you may still use the site, though some features may be limited or unavailable.

3. Log Files

We collect server log files to improve the performance and reliability of our site. Log files may include your IP address, browser type, pages visited, and referring/exit pages. Log data is used for analytics and site improvement and is not tied to personally identifiable information for general reporting.

4. Links to Other Websites

Our site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We recommend that you review the privacy policy of any third-party site before providing personal information.

5. Changing or Editing Your Personal Information

Your personal information is retained in our records. You may update or correct your details at any time from the My Account page on our website. If you need assistance updating your information, contact our customer support and we will update it securely.

Access to your personal information is limited to authorized and trusted staff who require the data to perform their job. If you choose to stop using our services, you may request deletion of your information and we will remove it from our active systems.

6. Choices and Opt-Out

We will always inform you why we collect information and how it will be used. Where applicable, you can opt out of marketing communications such as newsletters or promotional emails. Opting out of marketing does not prevent us from using the necessary information required to complete your orders.

7. Sharing Information

We may share information with government agencies or third parties that assist in fraud prevention or investigations in the following situations:

1. When permitted or required by law;
2. To prevent or investigate potential or actual fraud or unauthorized transactions;
3. To investigate fraud already committed.

Information provided for these purposes is not used for marketing. We may also share aggregated, non-personal statistical information with marketing partners or advertisers for research and advertising; such reports do not identify any individual customer or link purchases to a specific person.

8. Legal Compliance

We will cooperate with lawful requests by public authorities and courts. When required by law or legal process we may disclose customer information to the appropriate authorities.

9. Commitment to Data Security

We take reasonable steps to protect your personally identifiable information. Access is restricted to authorized employees, agents, and verified contractors who have agreed to keep the data secure and confidential. All promotional emails and newsletters include an option to unsubscribe.

10. Contact Information

We reserve the right to modify this policy. Any changes will be posted on this page.